AncestryDNA is showing matches as “new” that have been on my list of matches since I first got my test results over a year ago.
I’m positive they were there as two of the most closely related “new” matches are first cousins of my mother–people I communicated with the day I got my results because I wanted to confirm who they were.
Very frustrating to try and use the option to display my “new” matches when they are not new at all.
2 Responses
It was probably AncestryDNA Helper that reset them as new as it did its scan It did that to my matches when I tried it out.
I have had that happen also. It appears that the match updated their online tree to trigger the “new” status.